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FernBakery

Hi Esme We have been posting on our social media ( facebook and Instagram and our website) for a weeks now about our kitchen improvements and expansion ( not repairs) so people would know ahead of time. We have also had a sign up in our window.If we were to put that we were closed on google etc it would no doubt confuse most people into thinking that we are permanently closed or have gone out of business. This would cause us some serious damage to our business when we re open as people wouldn't come back. About 95% of our customers are local and also follow us on social media so we didn't think it would be a huge issue, and most people who didn't know would be reasonable and understanding. We are very sorry for the inconvenience but as I see from your other reviews you are well aware of the many many other awesome plant based options in town, so in the end we are sure you still had a great meal somewhere. We are just a very small team who have a lot on our plate and do not feel this review is justifiable. Hopefully you come back after our renovations to try our bigger better menu, and we can get a better review. Also in the future please feel free to email us at info@ferncafeandbakery.ca for any concerns or feedback, as we truly do care and want to make all of our customers happy.Thanks Fern


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