Thank you for your thoughtful review and for highlighting what makes NonoShop a special place for our community. We're delighted to know that you appreciate our eco-friendly and vegan concept, our commitment to reducing waste with refill stations, and the unique offerings like our nutbutter machine 🥜. It's heartening to hear that our friendly staff and the warm atmosphere have contributed to making your visits enjoyable. Regarding your observation about pricing, we greatly value your feedback. It's important for us to hear from our customers as we strive to maintain transparency and fairness in our pricing strategy. We aim to keep our prices competitive while ensuring that we offer products of high quality and ethical sourcing, including organic and locally sourced items whenever possible. Since we focus on zero waste and vegan products, some items might carry a premium due to their organic or fair-trade certifications or the cost associated with sustainable, ethical production practices. Additionally, as we opt not to use packaging, the true value and quality of our products are more visible, which can sometimes give the impression of being pricier compared to traditionally packaged goods. We're continually working to negotiate the best possible deals with our suppliers to keep our products as affordable as possible, without compromising on our values. Our goal is to make veganism and sustainable living accessible and appealing to as many people as possible, and we understand that part of this mission is to manage costs carefully! Thank you once again for your support and for bringing your concerns to our attention. We're always looking for ways to improve and make NonoShop a place where everyone can enjoy high-quality, sustainable, and ethical products at fair prices. We look forward to your next visit and hope to continue to exceed your expectations in every way possible.