Thank you for sharing your feedback with us. We apologize for the confusion regarding the vegan frappes and for the inconsistency with your breakfast sandwich order. Your experience is important to us, and we're committed to ensuring that our vegan options are clearly communicated and served consistently every time. We’re actively working with our team to prevent mix-ups like this in the future, so thank you for bringing it to our attention. We appreciate your understanding and are glad you enjoyed our vegan options overall. We’d love the chance to provide you with a smoother experience next time. Thank you again for helping us improve! Warm regards, The Ultralife Team