Sorry Sir Hite but if you read the other comments about our service you will understand that you were probably the problem that night (or you definitely misinterpreted something). In addition, we invite you to come pay our rent of our "small spot" to see if you would make it bigger yourself ! Finally, we wouldn't propose our very fair prices (considering the area in which our restaurant is located) if we were considering ourselves as a high brow restaurant. And don't forget : "nobody's perfect, be better."

Chère Noémie,

Nous comprenons votre préoccupation concernant l'utilisation du dead name pour décrire le portrait d'Elliot Page fièrement affiché dans notre restaurant, et nous tenons à expliquer notre point de vue à ce sujet :

Tout d'abord, nous nous efforçons de créer un environnement accueillant et inclusif pour tous nos clients.

Lorsque nous choisissons de mettre en avant des personnalités, comme Elliot Page, nous souhaitons rendre hommage à leur carrière et aux réalisations qui les ont rendus célèbres.

L'utilisation du nom de naissance d'une personne (dead name) peut être un sujet délicat, car il peut rappeler une période de leur vie à laquelle ils ne s'identifient plus.

Cependant, dans le cas d'Elliot Page, il a lui-même choisi de conserver ce nom dans un contexte public, tout en exprimant clairement son identité de genre.

En parlant fièrement de son nom de naissance et de son nom actuel dans notre restaurant, nous souhaitons célébrer l'ensemble de sa carrière, tout en reconnaissant son parcours personnel.

Si des clients ont des questions ou des préoccupations à ce sujet, notre équipe est toujours prête à engager une discussion respectueuse et informative pour favoriser la compréhension et l'inclusion.

Nous espérons que cela clarifie notre position et que vous continuerez à profiter de notre délicieuse cuisine dans notre environnement qui valorise la diversité et le respect des identités de genre.

Cordialement,
L'équipe BBetter

Thank you for your feedback and for highlighting your enjoyment of the food and warm service provided by the male owner.

Just a small clarification: the person at the bar is also the co-owner of the restaurant and the wife of the individual you mentioned appreciating.

She's currently six months pregnant and was indeed very tired that Saturday night, especially after a long 9-hour shift.

The only interaction between you two was during payment, when she asked if you’d like to split the bill with the other three women in your group. You replied, “We don’t do that in my country because it isn’t normal,” to which she responded, “It’s not about normality but equality.”

In France, we’re known for our values of equality and freedom, and a more modern view on things.

It appears this difference in perspective might have rubbed you the wrong way, and it’s unfortunate that you felt entitled to judge our approach based on a single interaction.

With a 4.9/5 rating on Google, we’re proud to say our approach works exceptionally well, even without unsolicited advice from perspectives rooted in outdated standards.

Thank you again for your input, though we believe it could benefit from a bit more context.

Bisou
BBetter's team

I am sorry, Bisou. This is half of the information your co-owner gave you, and for your information, my dissatisfaction is not from the response, “It’s not about normality but equality,”.

Your co-owner hasn't told you about the interaction she has had with us before. I asked her in a very kind way, " We are ready to give an order.” She responded rudely and arrogantly, "I am not," and moved out of that area. Which I felt was personally insulting, not just me. The other 3 people felt the same.

There are many ways to say it. For example, I will call someone to take your order, or I will call the right person, or We'll take your order in shortly, etc., etc. I did not want to write this on review sentence to sentence, but it is okay that you made me write.
Even in my country, India, we come from great values, respect, and modern views. Dishing someone for no reason is not the right thing at all (not a cool standard).

As a husband, you failed and made your wife work for a long nine-hour shelf. Again, take this as feedback: you should hire someone instead of making a 6-month-old pregnant lady work.
I hope now you know the real reason, and this clearly shows your outdated behavior by making a 6-month-old pregnant lady work for long hours.

This clearly shows that you want to hear only good things. Be open-minded and have the guts to take real feedback.