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Lacto
Ovo
International
Middle Eastern
Non-veg
Serves meat, vegan options available. Mediterranean restaurant with several vegan dishes marked on the menu including mushroom carbonara, quinoa & cranberry salad, and a green bowl. Open Mon-Fri 8:00am-11:00pm, Sat-Sun 8:00am-12:00am.
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Sheikh Zayed Rd - Al Barsha - Al Barsha 1 , Dubai, United Arab Emirates
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- Accepts credit cards
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Last update on 27 Feb 2024 by keep_it_tdy
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Added by YasEats on 12 Jun 2022
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5 Reviews
First Review by YasEats
Bateel
Points +6
Lousy service - Edit
Me and my wife went to the Dubai Mall Bateel outlet next to the fountain today morning. . My wife ordered a coffee and a croissant and I joined her in 10 mts. We switched tables to sit next to the water after ordering my Avacado toast breakfast. Niw started the service trip ups :
Read more1 I asked 3 different waiters for the Bread basket - no action for 12-14 minutes . I got served my coffee and again asked for bread - no action for near 10 minutes .
2. I go to the cashier and the manager - Name starting with S - Serena (possibly got this wrong) and complained.
3 Breakfast and bread arrive at the same time!!
4. At time of payment I was guided to the scan . I check and I find a huge bill of AED 346 - I complain . Oh !!exclaimed the waitress.
5. She come back in 5 mts and asks me to recheck . It is correct now at 148 AED! No apology rendered!!!
I have been going to Bateel’s all over Dubai for many years. The service staff at Dubai Mall were the sloppiest I have ever seen .
The rule apparently was ‘no eye contact’ lest we be asked to do anything. This was true all 3 staff members. The Manager lady in green dress was the only professional on the job!!
Pros: Good quality
Cons: Bad service , Serving staff - pompous and rude
Guest
Duc0
Points +327
Few vegan options left - Edit
Unfortunately most of the vegan options mentioned in other reviews are no longer on the menu. Besides some salads, there are no vegan options. You can however, add oat, coconut or almond milk to your drinks. I had the lentil and corn salad and it was okay. The dressing was too acidic for my taste but that seems to be the more common taste/flavor in the country. Wouldn’t go here again, mainly because the food for me and my partner was good, but pretty expensive for what you get (25 euros for a small salad) and obviously the lack of vegan options.
Read moreThe drinks menu and options were fantastic though!
Updated from previous review on 2024-12-27
Pros: Vegan options are marked on the menu
Cons: Expensive, Little vegan options left
Guest
Ryecatcher
Points +2222
Expensive but good - Edit
Café Bateel is an upscale café. It’s posh in a classical sense, the ambiance is sophisticated, the service is impeccable and the food is of high quality (also presented in an attractive way).
Read moreOf cause, needless to say, it’s quite expensive as well.
I ate there on two occasions- I tried the roasted pumpkin soup, the Mediterranean farro, Mediterranean superfood and the king mushroom bolognese. All dishes were freshly prepared and tasted good, but they all looked a bit superior than they tasted, if that makes sense. Except for the pumpkin soup, which looked yummy already but was even yummier.
For some dishes they give you couple of slices of different breads, which are amazing.
Can be crowded at peak hours, they seem to be quite popular.
Good range of clearly marked vegan options.
Guest
VeganTraveller09
Points +1261
Excellent vegan options - Edit
Found this cafe whilst shopping at Mall of the Emirates and the vegan options were excellent. We were told more are being added soon to the menu. We had one of the soups and the bolognese king oyster pasta and a soy matcha and hot chocolate, all delicious.
Read moreGuest
YasEats
Points +6326
Selection of options - Edit
Quality ingredients and nice dessert options.
Read morePros: A few vegan options
Guest
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